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Tango Insights

See how Support, Managed Services and CX are performing.

The team's home for warehouse reporting — KPIs, trends, SLAs and where the hours go, refreshed every morning into dashboards you can act on.

Overview — KPIs, trends and status mix

Browser — drill down by account, product and agent

Kiosk wall — big-screen rotating KPIs for the floor

Overview

PREVIEW

THROUGHPUT

SLA MET

OPEN PRIORITY

Throughput · 14 daysupdated 6:00 AM

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Status mix

On track

At risk

Breached

By product

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